The Thesis · 12 August MMXXVI

Some games are played by invitation

On closed networks, the language of “exclusive,” and why we don’t use it.

By Garrett · 7-minute read

The first thing I removed from our marketing copy was the word exclusive. The second thing I removed was every variation of it. Exclusivity. Bespoke. Curated. Invitation-only. All of them, at some point in the first three months of Tee Time's existence, made it into a draft. All of them, after enough drafts, were taken out.

The reason was not, initially, philosophical. The reason was that those words make a brand sound like it is trying. The brands a person actually wants to be part of do not try. They do not announce themselves as exclusive — exclusivity is, in those cases, structural, and the people who belong to them know it without being told. Exclusive is a word brands use when they're not.

The more I sat with this, the more it became clear that the discomfort with the word was not aesthetic. It was substantive. The closed networks worth being part of do not describe themselves with the language of closure. They describe themselves with the language of membership.

Exclusive is a word brands use when they're not.

The grammar of closed networks

The world is full of closed networks. Most of them are functional, useful, and uncontroversial: a town's volunteer fire department is a closed network, in the sense that you cannot join without going through the application process. A doctor's residency at a specific hospital is a closed network. A jury, briefly, is a closed network. Most of the institutions that hold society together have entry rules.

The closed networks that draw the most cultural attention, though, are the ones whose entry rules are not strictly meritocratic. Private clubs. Secret societies. Houses at Harvard. The Friars, the Cosmos, the Brook. Augusta National. Membership at these institutions is a matter of being asked, by someone already inside, on terms not transparent to anyone outside.

These institutions have a problem in 2026 that they did not have in 1986: their existence is more visible than it has ever been. Twenty years ago, the existence of a club like Pine Valley was, for most Americans, theoretical. The course was difficult to find on a map. There were no photographs of the holes online. The club had no website. A non-member who wanted to know what Pine Valley was had to know someone who knew. Today, every hole at Pine Valley is photographed in 4K and indexed in Google Images. The club has, technically, a website. The course is on every "top 100 in the world" list.

The visibility creates a problem the institutions did not previously have: people who are outside the network now know, in real time, that they are outside. They didn't, in 1986. They do now.

This shift has produced two characteristic mistakes that closed networks tend to make in the contemporary moment.

The first mistake is opening up. A closed network, faced with the discomfort of being visibly exclusive, decides to "open up." It begins to host charity events. It begins to issue temporary memberships. It begins to make its course available for tournaments. The institution's leadership tells itself that this is good public relations. What actually happens is that the institution loses its character, because the character was the closure. Once the closure is partial, the meaning evaporates. The network is no longer a network in any meaningful sense; it is a real estate asset with a complicated history. The members stop paying as much attention. The wait list shortens. Within a decade, the institution has been replaced by something less specific.

The second mistake is leaning in to exclusivity as a brand. The institution, sensing the cultural appeal of its closure, begins to market the closure. It hires a PR firm. It produces a coffee-table book. It releases a sweater. The language of exclusive, coveted, legendary, iconic, begins to appear in places where it had never previously appeared. What happens, in this case, is that the institution becomes a luxury good. Its meaning is now extracted by signaling rather than belonging. The members start to be the kind of people who care about signaling. The character also evaporates, but slower and louder.

Both mistakes have the same root: a closed network that has become self-conscious about its closure. The institutions that have survived have done so by being not self-conscious about it.

The character of a closed network is the absence of any need to explain itself.

What Tee Time is trying to do

Tee Time is a network that sits adjacent to a large number of pre-existing closed networks — the world's top private golf clubs — and that produces a new layer of membership across them. It is itself a closed network, in the sense that membership is by invitation through other members. It is not a private club. It does not own a clubhouse. It does not have a wait list set by the existence of a physical property.

The question that has occupied me, since the company began, is what kind of closed network Tee Time should try to be.

The two mistakes above are both available to us. We could "open up" — we could accept all comers, charge a subscription fee, and let our verification standards drift downward over time. This is the path almost every "members-only" technology product has taken in the past fifteen years. The path is well-trodden because the economics of subscription software favor it. Each individual decision to relax a standard is rational at the margin. The cumulative effect, after three years, is a product whose name implies exclusivity and whose membership doesn't.

We could also "lean in to exclusivity as a brand" — we could plaster the word exclusive on our marketing, produce a coffee-table book, issue branded sweaters with our crest, and make the closure itself the value proposition. This path is also well-trodden. It produces, eventually, a product whose members are the kind of people who want to be seen using it. The closure becomes a status item rather than a real thing.

Neither path is the path we want.

We want to be the network that takes membership seriously enough to never explain it.

What this means, in practice, is that the people who become members of Tee Time should feel — within minutes of joining — that the membership is a real thing about them, not a thing they paid for. The standards for entry should be rigorous and quietly applied. The benefits should be real and quietly distributed. The brand should be confident enough in what it is that it never has to perform what it is.

This is harder than it sounds. The temptation, every week, is to put the word exclusive back in the copy. The temptation, every week, is to make the closure a feature in the product UI. ("You're one of 500!" "Your invitation puts you in the top 0.01%!") The temptation, in short, is to behave like the institution that has become self-conscious about its closure — to keep telling members why they are special.

The discipline is to never tell them. To build the product such that the specialness is structural, and the language never has to do the work the structure already does.

The phrase

The brand line we ended up with, after a year of drafts, is six words: Some games are played by invitation.

The line is doing several things. It is, first, a true statement about golf: there are categories of rounds, at certain courses, that are functionally invitation-only, and have been for over a century. It is, second, a description of how Tee Time works: members welcome members. It is, third, a quiet philosophical claim: not every game is meant to be open. Some games — the ones that have been played in the same way, on the same courses, by people who came up through the same channels, for generations — are played by invitation. This is not a flaw of those games. It is, in part, what makes them the games they are.

The line never uses the word exclusive. It never needs to. The phrase by invitation is doing the work, and the reader's mind fills in the rest. This is, by my read, what good brand writing does: it leaves enough room for the reader to bring the rest of the meaning, rather than supplying it all.

The line is on the wall, in cream type, behind our office in New York. It is on the bottom of every Tee Time email. It is on the back of every member card we send out. It is not on a t-shirt. It will never be on a t-shirt. We are not the kind of brand whose lines belong on t-shirts.

Some games are played by invitation.

That is the entire thesis.

Garrett is the founder of Tee Time.

Read more: A letter on opening day · The 7th at Friar’s Head · The foursome thesis

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